Stay Connected. Stay Supported.

The WholeFleet Extended Technical Support Service (ETSS) is your dedicated line to expert diagnostic help and faster troubleshooting when you need it most.

What Is WholeFleet ETSS?

The WholeFleet Extended Technical Support Service (ETSS) is designed to keep your diagnostics running - even when challenges arise after hours. Our expert team provides direct, one-on-one assistance with Jaltest software, diagnostic workflows, and real-world troubleshooting.

Choose the level of support that best fits your shop’s needs. Whether you want weekday coverage or full weekend/late-night access, or even live smartphone video help.

Why Upgrade Your Support?

A diagnostic issue doesn’t wait until Monday morning.

ETSS Level 2 subscribers gain priority access to extended weekday and weekend coverage, hands-on help, and enhanced training access to keep your team sharp and your fleet moving.

Benefits for Every ETSS Subscriber:

Access to remote technical support from our team of experts
Access to technician training courses at learn.vietechtraining.com

Best In-Class Support At Every Price Point

Our Most Popular Option!

ETSS Level 1

Annual Membership

$500 CAD

$360 USD

Extend your access to our remote technical support personnel by phone through our dedicated extended support line reserved exclusively for ETSS subscribers:

Weekdays: 7:30 - 22:30 (Eastern Time)
Weekends: 10:00 - 15:00 (Eastern Time)
Partial access to technician training courses at learn.vietechtraining.com

Sign Up Now

ETSS Level 2

Annual Membership

$1,200 CAD

$860 USD

Get best-in-class online training & support with reserved expert remote technical support, access to direct-line video support to your phone, priority support, and more: